If you've moved your office down the street or across the country, it's required that you always keep the most accurate and up-to-date business address connected to your Float account! This is an easy process that will require the help from Floats Support Team!

*Please note: Only Company Administrators can make address changes!*

*Business Addresses on Float cannot be Virtual Addresses or Co-Working Space Locations*

📍What Do I Do If We've Changed Location?

To change your Official Business Address, send an email to support@floatcard.com with the following information...

Subject Line: Business Name - Business Address Change Request

1. A digital copy of a valid government-issued ID Example: Drivers Licence, Passport, Certificate of Indian Status

2. A document connecting your new location to your business Example: Signed Lease Agreement, Bank Statement

3. Confirmation of current business address

Some Important Information for Business Addresses!

• Your business's physical address must be a unique physical location 
• Your business address cannot be a PO Box, Law Office or Virtual Address

🤔 What do I need to do once my Business Address has been changed?

If you have recently updated your business address/billing address with Float you will need to make sure you update the billing information on any subscriptions or recurring payments connected to any of your businesses Float cards!

🔥 If you've recently updated your business address, we suggest sending a company-wide communication to all card holders informing them of this change and any updates they need to make!

Example Email Format: