Information on how to set up Slack notifications for transactions and current limitations/why it might not be working for you.
Slack notifications for transactions can be set to go to anyone in the company. For example Primary Admin Y wants to see all purchases made from Spender X (or anyone on the account). They can set it up so the slack notification sends themselves (Primary Admin Y) a direct message with all transactions made by Spender X.
However, if Spender X has a phone number on his account, it will not work as the system will prioritise sending this person a text message about the transaction (so they can upload a receipt if needed).
At this time, there is no workaround for this other than removing the Spender X phone number from the account.
If you are running into an issue with transaction notifications on slack in which the number is not set up on the account but still not coming through, please email firstname.lastname@example.org
Please sign in to leave a comment.