AWS Outage Causing Issues on Webapp (July 28, 2022) - Resolved

July 28, 2022 (13:47 PM EST) - AWS issue should be fixed

• We are monitoring the issue with AWS that should now be fixed.
• Users should be able to log in and the web app should be working as normal
• We will update once more after monitoring for a short period to make sure all is working ok

July 28, 2022 (13:29 PM EST) - Cause of Issue identified as an AWS issue

• The payments service appears to be unaffected. Card transactions should continue to be processed.
• The web app is down for all customers.

• AWS has a partial outage for the region where we deploy our application.
• We are trying to deploy the application in a different region or configure our application to bypass their affected services.

July 28, 2022 (13:05 PM EST) - Issue Identified