July 28, 2022 (15:00 PM EST) - Issue Resolved
July 28, 2022 (13:47 PM EST) - AWS issue should be fixed
- We are monitoring the issue with AWS that should now be fixed.
- Users should be able to log in and the web app should be working as normal
- We will update once more after monitoring for a short period to make sure all is working ok
July 28, 2022 (13:29 PM EST) - Cause of Issue identified as an AWS issue
Float system status
- The payments service appears to be unaffected. Card transactions should continue to be processed.
- The web app is down for all customers.
What's going on now?
- AWS has a partial outage for the region where we deploy our application.
- We are trying to deploy the application in a different region or configure our application to bypass their affected services.