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  1. Float Help Center
  2. Onboarding Information

Onboarding Information

Learn about Float's Onboarding Process and what you might need.

Registration Process

  • I'm a non-profit. What do I provide in the business owner section?
  • I'm trying to submit an application for a business and keep getting logged into a different Float account
  • Can I submit my application on a mobile device?
  • How does Float protect my business and personal information?
  • Why do I need to provide beneficial owners?
  • Why do I need to provide business information?
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Billing and Pricing Plans

  • Customizing the name on your physical card
  • How do I upgrade or downgrade my plan?
  • How do I access invoices?
  • How does Float bill my account for the monthly Professional Plan subscription?
  • Float Pricing Plans & Features

KYC FAQs

  • Full KYC Process
  • Will providing my identity for KYC impact or affect my credit score?
  • Will my personal information submitted for KYC be stored securely?
  • What if I don't have a valid driver's license for KYC Submission?
  • Why do I need to complete the Identity Verification?
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