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  1. Float Help Center
  2. Transactions & Receipts

Transactions & Receipts

Learn more about transactions, whether declines, refunds, disputes or just general information.

Understanding Transactions

  • Purchasing from merchants with 3D Secure
  • Why are my deposits from hotels stuck in pending?
  • How does Float process Refunds?
  • How do I filter transactions?

Declines

  • Address Verification (AVS) Declines
  • No cardholder name on card - Will I be declined?
  • Blocked Countries List
  • Card Declines & Why they Happen

Receipts

  • How to set up text receipt capture for your physical cards?
  • Automated Receipt Matching
  • Can I consolidate receipts into one file?
  • Workarounds for Missing or Lost Receipts
  • Why am I not receiving emails from Float?
  • Using the text receipt capture feature
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